Welcome to the Support Center

In order to streamline support requests and better serve you, VMRF utilizes a support ticket system. Every support request is assigned a unique ticket number and gets forwarded to the appropriate team. You shall the ticket number to track the progress and responses online. For your reference, we provide complete archives and a history of all your support requests. A valid email address is required to submit a ticket.

For effective support we recommend

  • To choose appropriate Help Topics relevant to the campus.
  • Please be precise with your request and give your contact number.
  • Give additional information and upload relevant documents for the support team to serve you better.

Useful Tutorials

Agent Tutorial Video

User Tutorial Video